Frequently Asked Questions
Everything you need to know about shopping with Gagosian Shop.
How long will it take to receive my order?
Domestic orders typically ship within 3-5 business days. For international shipping, please allow 7-14 business days depending on customs processing in your region.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and weight of the items.
What is your return policy for limited editions?
Due to their rare nature, limited edition prints and artworks are final sale. For books and standard merchandise, returns are accepted within 30 days of delivery provided items are in original condition.
How are fragile items packaged?
We use professional-grade archival materials and custom-built crates for delicate items to ensure they arrive in gallery condition. Each shipment is fully insured.
Can I track my shipment?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.